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GameFly Review

GameFly is our favorite US Game Rental rental service and winner of our No. 1 Choice Award in this category! Read our review of GameFly below...

 
No. 1 Choice Award!

GameFly Screenshot

 

Star Ratings:

Number of Game Titles:
Ease of Use / Navigation:
Turnaround Time:
Features:
Ease of joining / registration:
Customer Support:
Value for Money:
Editor's Overall Rating:
Average User Rating: None posted

Visit GameFly.com

No. of Game Titles:

  • 5,000+

Platforms/Systems Supported:

  • Playstation 3
  • Playstation 2
  • PSP Games
  • PSP Movies
  • Xbox 360
  • Xbox
  • Wii
  • Nintendo GameCube
  • Nintendo DS
  • Gameboy Advance (GBA)

Membership Costs:

Gamefly currently offers a 10-day free trial and two games of your choice. There are 4 different membership plans to choose from based around how much you want to pay and how many games you want to rent at once.

  • 1 Game Plan: $15.95 per month and allows you to have one game at a time.
  • 2 Game Plan: $22.95 per month and allows you two games out at once.
  • 3 Game Plan: $29.95 per month and allows you three games out at once, but to sign up for it you must have had an active account for 60 days with no black marks against your name .
  • 4 Game Plan: $36.95 per month and allows you four games out at once, but again you must have had a clean, active account for 60 days.

All of the prices above exclude any applicable tax which may be due and you may change your plan at any time during your membership.

Features:

  • Get a 10 day free trial with 2 games
  • Get your first month for only $8.95
  • 14 free issues of Sports Illustrated or Entertainment Weekly with your subscription
  • Create a list of games in your game queue, when you send one game back, the next game in your list will be sent to you.
  • 24/7 email helpdesk
  • Mon-Fri telephone support
  • Parental controls
  • Over 5,000 games to choose from
  • Free shipping
  • No due dates or late fees
  • Games for Xbox, Xbox 360, Ps2, Ps3, PSP, Wii, Gamecube, Nintendo Ds, Gameboy Advance
  • Ratings and user reviews on every game title
  • Four major shipping centers across the US, so that your games are delivered quickly from the nearest depot. Shipping depots include:
    • Los Angeles, CA
    • Pittsburgh, PA
    • Tampa, FL
    • Austin, TX
  • FastReturn policy means that the next games are sent out as soon as you mail back your current games, you don't have to wait for Gamefly to actually receive the games (further details below).
  • Easily purchase games you wish to keep
  • Earn Gamefly rewards, earning you Gamefly dollars and discounts off game purchases (see details below)
  • Game cheats, codes, reviews, videos, screenshots, walkthroughs, and recommendations provided by Gamefly's partners, GameSpot, GameSpy, and IGN.
  • Suspend your account if you are going on vacation or if you will be away for a while
  • Free to cancel at any time with no obligation

Visit GameFly.com

Editor's Verdict:

Gamefly is, without a doubt, one of the best all round video game rental sites on the web. In a category of business notorious for its unreliability and poor customer service Gamefly stands head and shoulders above the competition for its professional attitude towards game rentals.

Like most sites in this category, GameFly works by allowing you to create a list of video games you want to rent within your member's area of the site. Then each time you send a video game back to them, the next game on your list is automatically sent out to you.

Everything possible is done to ensure that the customer gets the most out of their monthly fee on Gamefly. After all if you are paying upwards of $15 a month you would expect to be sent the games you want promptly and without any difficulties. Gamefly ensures this happens by maintaining a huge stock of games, running shipping centers across the U.S. and making it easy for you to send your games back once you have played them.

We have ranked Gamefly as our No. 1 video game rental site for a number of reasons. First and foremost the quality of service they provide is outstanding. Your first game is sent out to you on the very day you sign up to their service and should reach you within a couple of days. One of the reasons the turn around time is so fast is that Gamefly operate a FastReturn policy in conjunction with the U.S Postal Service. This means that when you post a game back, if you take the pre-paid envelope to be scanned at the post office they will send out your next game before they even receive the one you are sending back. This means you get excellent value for money because you can get more games within the same month.

On receiving the game you will find the disc to be of suberb quality with the minimum of scratches. This is so important when renting a game as we all know the frustration of reaching the last level of the latest 3D shooter when suddenly your console makes that sickening grinding noise indicating it can't read the last bit of the disc. Panic sets in and your mind goes through the same process: "I know, I'll restart the game.no.Hmm, maybe if I wipe it with a cloth.no didn't work.ahha I'll turn the console on its side.still not working.right maybe if I stand on my head and sing to it" and so on until your flatmate/girlfriend/parents come home to find the living room covered in little pieces of game disc and the neighbors knocking on the door to find out what all the screaming was about. Well, this is one scenario that definitely won't happen when renting games from Gamefly and even if it does they have a dedicated phone helpdesk for all your complaints and queries. This is another extra step they have taken which you won't find on all game rental sites.

If this isn't enough to convince you that Gamefly deserves our number one spot in this category, let's look at what else they offer for your monthly fee. The 2 game plan at $22.95 per month is most popular. Now to save you doing the sums we have worked out that, due to Gamefly's excellent turn around time, you could play six games per month and keep each one for 5 days. Obviously you can keep games longer if you want to but for all of us hardcore gamers we would like to think there's no game that we couldn't beat in 5 days! Now, with Gamefly's huge selection of over 5,000 titles this could keep you in gaming entertainment for more than 833 months! That's not even considering that they are constantly adding new titles (which usually become available on the day they are released) but the maths would become too complicated to work out what that means in gaming months. What's more if you feel like you need to take a break from gaming during these 833 months and keep up with what's happening in the world they are offering 14 free issues of Sports Illustrated or Entertainment Weekly with every subscription.

Another really convenient service offered by Gamefly is the ease with which you can buy the game you are renting if you decide you want to keep it. All you have to do is click the "keep it" button in your Gamefly control panel, whereby the price of the game is deducted from your credit card and the original case & manual sent out at no extra cost. The best thing about this is that the longer you keep your membership the more reward points you will build up which can be put towards the cost of buying the game. These rewards work out like this:

  • 3 months membership - 5 Gamefly Dollars every 3 months
  • 6 months membership - 5% off game purchases and 5 Gamefly Dollars every 3 months
  • 12 months membership - 10% off game purchases and 5 Gamefly Dollars every 3 months

That means that after 12 months membership you are getting 10% off any video game purchase and 5 Gamefly dollars every 3 months for ever!

In summary, we think Gamefly is the No. 1 video game rental site out there because of its core features:

  • A huge collection of well maintained games
  • The excellent customer service consisting of quick turnaround times,
  • Real people on the phone to answer your questions
  • A well-designed, easy to use interface for selecting which games you want, which provides masses of information about the game in conjunction with top review sites like GameSpot.
  • The relaxed attitude towards your membership means you are free to cancel any time if you aren't happy with the service, or to suspend your account if you are going on vacation.
  • The high quality of the game discs sent out mean you won't be tearing your hair out over broken games.

If you are looking to take up a membership with a video game rental site we believe you won't find better value for money and customer service than you will get at Gamefly. Click the button below to check out Gamefly for yourself...

Visit GameFly.com

 

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